Job Description :

Client: Infosys Technologies Limited

Location: Peoria, IL
Duration: 6+Months

Job Description:
Required Skills:
- CCNP Collaboration/Voice or CCIE Collaboration/Voice
- Experience with Cisco Call Manager and Unity Connection and Presence required
- Experience with working with TAC (opening cases, following up cases, following TAC direction)
- Deep expertise with IP telephony, call routing, voice configuration on routers and SIP trunking, configuring/troubleshooting VG224
- Experience with ISDN and SIP trunking connectivity between SBCs or routers to carriers
- Excellent troubleshooting and analytical skills
- Ability to deliver results, meet commitments and agreed deadlines
- 1-2 years'' experience with Session Border Controllers (SBCs) Oracle or Audiocodes
- 5+ years'' experience with UCS, VMWare configuring, building and maintaining multiple Call Manager clusters
- 5 years'' experience with traditional analogue voice PBX and IP PBX systems
- 5 years'' experience with IM and Presence / Jabber
- 1-2 years'' QOS configuration knowledge
- 5 years'' experience with Voice configuration on switches

Desired Skills:
- Experience with Cisco IP Contact Center
- Telepresence experience
- Perl, PHP, Java, API coding languages/scripts
- Ability to dig in and quickly understand technology and provide quick fixes or workarounds

Best Regards,

Ravi Palaparthy

VedaInfo Inc

Direct No

O EXT:-104

Email Id: