Job Description :
Job Description :
Location : Houston,TX
MUST BE LOCAL
The SAP Enterprise Support IV analyst typically has the combined responsibilities of a SAP Business Analyst, SAP Application Support Analyst and a SAP Functional Analyst. Responsibilities can include both day-to-day support and/or participation in both large and small projects. The analyst possesses a high level of expertise not only of a specific SAP module, but often also has expertise with a specific function within in a SAP module (ESS/MSS, Payroll Tax, etc They will serve as an expert, provide configuration expertise, and are knowledgeable of integration requirements with other SAP modules. 10+ years experience. Examples of specific responsibilities/tasks can include: - Serving as a liaison between the business community and SAP teams. They are responsible for ensuring there is a two way flow of information between all groups and management as needed. - Ensuring requirements are captured for creation of functional and/or technical specifications and may participate in development of process specs. - Troubleshooting issues as reported by business, and researching assigned requests using various internal and external resources. - Leading small projects and directing less senior team members as needed. - Delivering daily SAP application support management and analysis services, ensuring timely response and resolution to support requests and aligning efforts with daily demand and activity. - Tracking and reporting on assigned deliverables, facilitating discussions and meetings as needed, providing options and proposed solutions and determining completion timelines. - Performing review of assigned change requests with respect to guidelines/policies, making updates and recommending changes as appropriate. - Documenting change requests in change request tools as required for SOX and audit purposes. - As needed, representing SAP interests in hardware infrastructure maintenance and planning, and in root cause analysis reviews. - Recommending process changes as experience permits. - Participating in the design, documentation and testing of the interfaces between SAP and other applications, and is able to construct detailed end-to-end integration tests between SAP and any internal or external systems. Provides input into the Test Plans for Functional Integration Testing and User Acceptance Testing. - Working with process owners, application consultants, system development teams and/or any others as needed to ensure the correct processes are tested, relevant test scenarios are developed, and all functional requirements are covered. - Ensures various forms of testing are covered: including unit, integration and regression testing. - Deliverables can include: - End-to-end business process maps and end-to-end integration test scenarios. - Clearly identified test data requirements and setup requirements for IT scenario execution - Progress reporting. Qualifications can include: - Experience of developing functional and test scenarios from design documentation. - Experience of identifying test data requirements. - Expertise or high level of knowledge of specific integration software (BSI, ADP, Vertex, Ariba, etc - Strong analytical skills and ability to synthesize information quickly. - Excellent at analyzing complex processes and breaking down into test steps. - Excellent facilitation skills and getting results through working with others (strong interpersonal skills - Self-starter attitude and approach to work. - Good at working in and with teams. - Thorough attention to detail. - Able to see the big picture as well as the detail. - Strong interpersonal skills ? able to engage key stakeholders and end users. - Ability to resolve issues and provide effective solutions to meet everyone?s needs.