Job Description :
Title:                    RightFax Analyst

Location:            Norfolk, VA

Duration:            Long Term Project

Key Responsibilities:

Install, and configure Microsoft Windows Server operating systems including, peripheral devices, networking protocols, and remote access.
Perform Microsoft Windows Server and Active Directory administration; security, file and directory permissions, adding/deleting users, etc.
Perform application administration and upgrades; vendor supplied third-party, and licensing.
Ensure system optimization; monitor, troubleshoot and resolve performance issues as they relate to; process, CPU, memory, I/O network, and web server.
Assist in the research, evaluation, and purchase of future hardware platforms and software applications.
Work closely with the application teams to provide integrated planning for operating system upgrades, database upgrades, application upgrades and hardware migrations.
Participate in the planning and implementation of Technical Service Requests and Major Projects as part of a project team.
Provide 1st level technical support for user issues specific to your area.
Process approved user requests for access or items for your specific area.