Job Description :
ElevatIQ, Inc. provides technology and management consulting services and helps its customers solve operational and growth challenges with the adoption of cutting-edge technologies. Its services include digital transformation roadmap development, change management, business integration, system selection and procurement, vendor selection, skill development, and system implementation and adoption advisory services. The company serves customers in various industries including manufacturing, life-sciences, retail, logistics, professional services, banking, and insurance across


We are working with a client who is looking for "ENTER_POSITION_TITLE" at "ENTER_LOCATION." Here are details about the job:


Job Summary




We have multiple roles (10+)  open  for the following locations . Locations based on priority

Local candidates only .

Locations :

Shelton , CT

Hartford , CT

Dresher, PA

Scranton , PA

Newark , NJ

Roseland , NJ

Woodbridge NJ

Madison NJ

Plymouth , MN









Desktop Support ( Windows 10 migration )

Job Description

Seeking an IT desktop and application support engineer to provide assistance with our Window 10 migration project. Candidate must have exceptional technical, communication and interpersonal skills.

Responsibilities will include:

·Essential training specific to the client''s environment will be provided where necessary to supplement these skills.

·Provide IT desktop support for the Microsoft Windows products

·Coordination of scheduling with clients to complete migration related tasks.

·Experience in configuration and troubleshooting of Windows 10 hardware, drivers, and software

·Experience in imaging workstations / laptops

·Work closely with internal support teams within central IT organization (GBTS) like Desktop, Network Operations, Voice technology, Technology Procurement and the Information Security Office (ISO

·Support for Office 365 environment, including Outlook and Skype for business

·Set up of workstations, both physical and virtual for incoming groups of employees working on a variety of different Business unit platforms.

·Potential off hour, holiday and overtime work may be required.

Qualifications

·2 to 4 years desktop and application IT support experience.

·Strong knowledge of supporting both Windows desktops / laptops, Virtual Desktop Infrastructure

·Customer service experience and expertise is required.

·Basic networking knowledge. Network operations experience is a plus.

·Excellent oral and written communication skills.

·Ability to manage multiple requests simultaneously.

·Ability to partner effectively with colleagues across multiple business groups, corporate areas, as well as external partners.

·Highly motivated, conceptual thinker who can work independently and within a team.

·Ability to demonstrate strong customer service skills.






How to contact?


Anuradha Adduri | Account Manager
ElevatIQ, Inc.
Phone x111 | Direct |
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