Job Description :

Kindly find mentioned JD.

Must have experience implementing the GRC module.

The opening requires  ITSM, ITBM Exp in addition to the above skills. It is located in Memphis, TN.

Title: ServiceNow Developer

Location: Memphis, TN

Duration: 6+ Months

Interview : Phone and Skype

Visa: H1B/GC/USC

Job Description: 

We are seeking a ServiceNow Engineer that will support the development and configuration of the GRC module but needs to also be familiar with other areas including, but not limited to ITSM, ITBM, ITOM, HR, Security Ops, GRC. The engineer will perform ServiceNow administration, development, testing, documentation, and training for users and operations staff.


Responsible for the design and build of ServiceNow Applications, workflows, UI and integrations with other applications and platforms; including architecture, languages, best practices and methodologies in an Agile Scrum environment

Configure and maintain the Service Catalog, Incident, Problem, Change, Knowledge, CMDB, custom and scoped applications within ServiceNow

Utilize Business Rules, Client Scripts, advanced UI Policies, Script Includes and UI Scripts to fulfill requirements

Follow, maintain and apply documentation best practice policies, procedures and process throughout ServiceNow development

Review and apply any additional UI/UX requirements from internal team and align into ServiceNow development.

Facilitate the rollout of new applications and modules

Collaborate effectively with other ServiceNow administrators/developers to engineer solutions and handle general updates and configuration changes/requests

Collaborate with ServiceNow System Administration and key stakeholder teams to analyze and understand requirements, then transform the requirements into a valid solution

Will work closely with business and IT teams to gather input to support ongoing business needs for Service Now configuration, implementation and support

Identify system or process deficiencies and recommend solutions

Ensure appropriate tools and processes are in place to have consistent and reliable environments throughout all tiers.

Daily participation in ongoing production and end user support.


3+ years of experience with ServiceNow as a developer and/or administrator

Must have experience with ServiceNow GRC module

Experience in ServiceNow Scripting

Experience with JavaScript/GLIDE, HTML5

Experience providing operational end user support in troubleshooting and resolving ServiceNow issues, managing access, generating reports, and completing catalog tasks;

Strong analytical, problem-solving and decision-making capabilities;

Experience using Workflow Editor to configure workflows;

Detail-oriented approach to work, highly organized, and effective communications skills both orally and written.

Proficiency in MS Word, PowerPoint, and SharePoint;

Bachelor’s Degree in Computer Science, Information Systems or equivalent field of study

Preferred Skills:

Experience coding in AngularJS or other languages

ServiceNow Certified System Administrator and/or Certified Implementation Specialist certifications

ITIL v3 Foundations certification