Job Description :
Servicenow Admin,

Ann Arbor, MI 

6+ months Contract

Phone + Skype


General support, administration and maintenance of ServiceNow platform and associated applications.
Create custom applications, record producers, catalog items and their associated workflows.
Working closely with ServiceNow functional team, configure and improve core and custom applications.
Work directly with end users to resolve support issues within ServiceNow.
Monitor health, usage and overall compliance of ServiceNow and its applications.
Develop systems integrations and process automation.
Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.
Coordinate application and platform upgrades.
Load, manipulate and maintain data between Service-now and other systems.
Create ServiceNow reports and dashboards.
Flexibility to work with a variety of personalities and styles.
Team Player.
Must be a self-starter and keen to explore new solutions.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Required Skill and Experience:

3+ years ServiceNow administration in an enterprise environment.
Experience with JavaScript, AngularJS, XML, HTML.
Must be technically savvy and able to design and build applications that meet business goals and objectives.
Familiar with LDAP, MS Active Directory.
Familiar with event and system monitoring tools.
Integration (interfacing) of enterprise software systems.
Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production.


Associate degree in Computer Science, a similar technical discipline or comparable experience.
ServiceNow System Administrator Certification.
ITIL V3 Foundation Certification preferred.