Job Description :
Accessibility Analyst
At Client, we''re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United Clients, we’re one of the country''s most respected, innovative and successful financial institutions. Client is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
A Business Specialist Analyst (Accessibility) will ensure that prospects and customers with disabilities experience the same level of service and functionality as those without disabilities. The ideal candidate will apply existing guidelines, laws, regulations, and best practices to projects that exceed customer expectations while solving for business needs.
The candidate will be a key stakeholder during the design and development process, including creating and validating accessibility user stories, evaluating prototypes, reviewing designs and wireframes, as well as creating materials to educate others about accessibility. This resource will partner with other teams within U.S. Bank to ensure customer communications and other business activities are appropriately supported. In addition, this candidate will partner with testing teams to ensure what we present to consumers is accessible and meets bank standards.
This person will be a key stakeholder during the design and development process, including: creating and validating accessibility user stories, evaluating prototypes, performing business line acceptance testing, as well as creating materials to educate project analysts as well as other partners within the project lifecycle.
This resource will leverage subject matter experts across the Omnichannel team to validate that we are staying within our long term product roadmaps and meeting regulatory requirements. In addition, this resource will partner with others to be sure customer communications and other business readiness activities are appropriately being planned for accessibility.
Daily Functions
Serve as a digital accessibility expert for the evaluation and remediation of defects and issues by analyzing existing websites and applications for accessibility issues and provide developers and designers with workable solutions.
Review code and output using manual and automated techniques to ensure accessibility compliance and meets bank standards.
Work closely with designers / UX team members to provide feedback related to accessibility through analysis of future designs; provide feedback to product owners, user experience architects, developers, researchers and test teams to ensure accessible designs and specifications are clearly defined.
Recommend specific solutions to deliver inclusive and engaging accessible experiences to our customers.
Collaborate with teams to determine road maps to reach desired results.
Assist with coordination of response to consumer feedback.
Actively participate in consumer and internal testing protocols.
Develop guidelines for architects, designers and developers to aid in compliance with Level AA of the Web Content Accessibility Guidelines 2.0. Engage in quality audits and assist with remediation roadmaps where necessary.
Work with diverse team of product owners, UX designers, and developers in a fast paced and complex environment, with quick iterative cycles.
Educate other contractors and employees on the use of assistive technology from the user’s perspective.
Develop and implement outreach and training for designers, developers, content providers and internal employees.
Remain abreast of trends and developments in the area of web, application and software accessibility.
Qualifications
Bachelor''s degree, or equivalent work experience
5 or more years using assistive technology on a regular basis
Fearless networker who can work up, down and across the organization to cultivate partnerships
Demonstrated leadership skills
Advanced user of JAWS, NVDA, iOS VoiceOver, and/or Android Talkback
3–5 years working with people with varying disabilities
Understand design principles, guidelines, and relevant policies, including web accessibility standards.
Experience working within a User Experience team
3–5 years working with developers implementing accessible websites and applications
Strong knowledge of the implementation of Web Content Accessibility Guidelines 2.0
Advance Knowledge of semantic HTML desired
Experience in the appropriate use of ARIA markup desired
Knowledge of JavaScript is a plus
Strong organizational, communication and analytical skills
IAAP Certified Professional in Accessibility Core Competencies (CPACC) a plus
Web Accessibility Specialist (WAS) Certification a plus
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
5 or more years using assistive technology on a regular basis
Required
5
Years
Fearless networker who can work up, down and across the organization to cultivate partnerships
Highly desired
5
Years
Advanced user of JAWS, NVDA, iOS VoiceOver, and/or Android Talkback
Required
3
Years
3–5 years working with people with varying disabilities
Highly desired
3
Years
Strong knowledge of the implementation of Web Content Accessibility Guidelines 2.0
Required
3
Years
Advance Knowledge of semantic HTML desired
Required
3
Years
Knowledge of JavaScript is a plus
Nice to have
3
Years
IAAP Certified Professional in Accessibility Core Competencies (CPACC) a plus
Nice to have
3
Years
Web Accessibility Specialist (WAS) Certification a plus
Nice to have
3
Years