Job Description :
An experience architect (XA) is a user experience professional adept at planning and designing the experience architecture of our customer facing interfaces.
An experience architect (XA) is a user experience professional adept at planning and designing the experience architecture of our customer facing interfaces. The XA understands the methods and tools for creating taxonomies, user flow diagrams and screen layouts, and fundamentally understands the methods and concepts related to findability and usability.
The ideal candidate is passionate yet patient; confident yet humble. They will take initiative to thoroughly understand our customers and the finance industry. They are driven to create findable, usable, world-class experiences. This candidate loves collaboration, can articulately communicate and clearly translate functional objectives into detailed experience specifications.
Roles and Responsibilities
- Part of our agile development team
- Liaison between the UX Design team and the Development agile teams
- Partner with business analysts, developers, testers, product owners and compliance specialists to translate requirements into experience architectures using wireframes, prototypes, user flow diagrams and other artifacts as needed
\tWork concurrently on multiple projects while still maintaining the patience and passion necessary when focused on only one project
\tCollaboratively partner with UX peers (visual designers, content writers, researchers and prototypers) to create world class customer experiences
\tOptimize experience architecture to promote findability and usability while accommodating technical needs/constraints
\tAnalyze requirements and provide context to create findable and usable interface designs that benefit both our business partners and our customers
\tCreate prototypes using tools such as InDesign, Visio, Axure and others as needed
\tUtilize low-fidelity, medium-fidelity, and high-fidelity prototypes across the different stages of the design process to communicate design intent
\tObserve participatory design/user testing sessions.
\tTake notes in user interviews and usability testing sessions.
\tMaintain clear and well defined XA artifacts such as wireframes, user flow diagrams and other UX artifacts as needed
Desired Skills and Experience
\t4 years of professional experience working as an experience architect, information architect or interaction designer
\tBA in design-related discipline: such as human factors, information architecture, user experience and interaction design
\tExperience collaborating with large teams using outstanding communication skills
\tExperience delivering high quality work according to specification and on time
\tExperience successfully executing and balancing multiple projects and tasks simultaneously
\tExperience working in a cross-channel environment, including desktop/laptop, mobile, devices and band mortar locations
\tExperience presenting XA artifacts to project teams
\tExperience creating XA artifacts such as wireframes, user flow diagrams, experience maps and prototypes
\tExperience designing responsive interfaces for multiple form factors
\tExperience creating accessible interfaces
\tExpert in: OmniGraffle, Visio
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Professional experience working as an experience architect, information architect or interaction designer
Required
4
Years
BA in design-related discipline: such as human factors, information architecture, user experience and interaction design
Required
4
Years
Experience collaborating with large teams using outstanding communication skills
Highly desired
4
Years
Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and band mortar locations
Highly desired
4
Years
Experience successfully executing and balancing multiple projects and tasks simultaneously
Required
4
Years
Expert in: OmniGraffle, Visio
Required
4
Years
Experience creating accessible interfaces
Required
4
Years
Experience creating XA artifacts such as wireframes, user flow diagrams, experience maps and prototypes
Highly desired
4
Years