Job Description :

Scrum Master

a. Deep knowledge of scrum and experience leading a team
b. Ability to understand business and technology concepts quickly and able to facilitate those conversations
c. Healthcare experience

* What experience will set candidates apart from one another? Any prior experience in Optum will be extremely preferred.

LOCATION: NC Office is the only available location since the scrum master needs to be co-located with the team.

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It''s an opportunity to do your life''s best work.SM

We currently have an exciting career opportunity for a Scrum Master in our Solution Delivery Management (SDM) team. You can make a difference by helping drive solutions that help increase member and customer satisfaction and company success. You will work with the best and the brightest partnering with technology and business leaders who are working to meet the dynamic needs of the national and local health care markets. In this role, you will be responsible for leading the agile transformation at the team level and for the successful execution of one or more teams to support the delivery of strategic technology products. This role will provide leadership, direction, and coaching to the team(s) to encourage adoption of agile principles and practices, avoiding anti-patterns, and will empower the team to become self-directed and self-managing.

The Scrum Master will facilitate execution without coercion, assigning, or dictating work and will remove impediments, or assist the team in doing so, to allow the team to achieve their sprint and/or PI objectives. They will work to establish a trusting and safe team environment where problems can be addressed without blame or judgment with a focus on problem solving, and will foster a "learn by doing" environment. They act as a servant leader, lead by example, and always protect the team.

Key Competencies:
Assertive: Must be able to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls
Attitude of empowerment: Must be able to lead team(s) to self-organization
Attitude of transparency: Must desire to bring disclosure and transparency to both business and IT and build trust amongst partners
Collaborative: Ability to partner with others to achieve goals at various levels throughout the organization and lead others to do so by example
Communicative and social: Must be able to communicate well with all levels of the organization from Scrum team members to release train leadership
Conflict resolution: Must be able to facilitate discussion at the team level and facilitate alternatives or different approaches
Continual improvement: Must continually be growing ones craft learning new tools and techniques to manage oneself and a team
Enthusiastic: Must be impassioned and high-energy
Facilitative: Must be able to lead by example and demonstrate value-add principles to scrum team(s)
Flexible: Ability to shift to the role or tasks needed for each situational transformation. Ability to “get the job done” regardless of role definition
Quick learner: Must be able to quickly gain a high level understanding of the technical and business domains of the scrum teams
Servant Leader: Must be able to garner respect from team and stakeholders and be willing to get their hands dirty to get the job done
Situational Awareness: Must be the first to notice differences and issues as they arise, put corrective actions in place and/or elevate them to management
System Thinker: Must be able to analyze the entire software development environment and operating culture and bring practical solutions to improve and navigate both
Team-oriented: Must be a team player who protects the scrum team

Key Responsibilities:
1.Act as a Scrum Master for one or more Agile teams within a Release Train/Value Stream
2.Establish team level cadence and drive team level ceremonies (e.g. sprint planning, team backlog grooming, team retrospectives, etc in alignment with Program level cadences established
3.Provide leadership, direction, and coaching to the team to encourage adoption of good agile practices
4.Be a change agent and foster a “learn by doing” environment
5.Encourage and facilitate cross-team coordination and collaboration
6.Remove impediments for the team(s) and escalate as appropriate
7.Facilitate management of the scrum team’s dependencies between the program team and third parties, release managers, or other scrum teams
8.Work cross functionally to align strategy, methodology and execution
9.Maintain metrics that provide visibility to stakeholders on team-level progress and quality
10.Actively contribute to the company’s Agile and Lean Community through participation in the internal Agile Community of Practice forums
11.Provide real time feedback to the methodology team based on experiences with software delivery teams
12.Track and manage project execution in accordance with company''s solution delivery and financial management practices
13.Manage Agile team financials

Required Qualifications:
5+ years of IT experience
2+ years of experience as a Scrum Master, Product Owner or Agile Coach
1+ years of experience working on mixed methodology program (Scrum interfacing with Waterfall from a dependency perspective)
1+ years of experience working on large scale, multiple Scrum team projects
Experience acting as a Scrum Master for multiple distributed scrum teams
Experience leading agile/scrum adoption at the team level
Experience with Agile Management tools (e.g. Agile Central, JIRA, VersionOne)
Experience artfully applying multiple software development frameworks (e.g. waterfall, iterative, agile) to enable more efficiently delivering software
Understanding of the value of commitments to delivery made by a development team
Understanding of fundamentals of DevOps, Continuous Delivery & Accept Test Drive Development (ATDD)
Understanding of backlog tracking, burndown metrics, velocity, and task definition
Understanding of incremental delivery and the value of metrics
Excellent communication skills in written and spoken form
Bachelor''s Degree or equivalent experience
Industry Certification(s): Agile Certified Scrum Master (CSM)

Preferred Qualifications:
Industry Certification(s): Agile / Scrum, SAFe, Lean Methodology, and/or Project Management
Lean Methodology Certification(s)
Healthcare experience
Experience practically implementing or executing within the Scaled Agile Framework (SAFe)
Kanban experience
Ability to lead and influence large matrix teams both on and off-shore
Experience with DevOps (Acceptance Test Driven Development , Continuous Integration, Continuous Delivery, Service Oriented Architecture)
Successful in obtaining results in a large corporate (Fortune 200), heavily matrixed environment
Participation in industry Agile communities of practice