Job Description :
Robot Process Operations DevOps


PROJECT:
Robot Process Automation. They will be providing devops support for a new family of robotic process automation services. The RPA Command Center is responsible for all production support for Robot Process Automations deployed throughout the company.

IDEAL BACKGROUND: Someone who has provided ITIL based support for applications, preferably RPA based applications in a large enterprise environment. Experience with Healthcare is nice, but not a must have. Since this is a production support focused DevOps team, the candidates must be comfortable with a production support oriented role as a opposed to a full development role.

* What experience will set candidates apart from one another
- experience with a compiled programming language (pref .net) but java/golang will work
- heavy scripting experience (bash, powershell, ruby, python)
- experience with VMware Vrealize and Orchestrator and interfacing with VDI/VMs
- ability to troubleshoot and repair automation

TOP REQUIREMENTS:
- A focus on solutioning via automation (jenkins/scripting)
- Chef development experience
- front end automation frameworks (uipath/openspan/macro express)
- Windows/Unix administration
- Docker
- Tool building
- enterprise application support experience


Is this person a sole contributor or part of a team
If so, please describe the team (Name of team, size of team, etc

-These individuals are the first technicians on what will be a large team supporting RPA.

What are the top 5-10 responsibilities for this position (Please be detailed as to what the candidate is expected to do or complete on a daily basis)

- Provide production support for RPA robots fielded within the company
- Monitor robot performance to identify anomalies
- Provide IT Service Management for Robot services
- Track incident, problem and change related to Robots
- Troubleshoot and repair robots, to include configuration and code fixes


What software tools/skills are needed to perform these daily responsibilities

- experience with a compiled programming language (pref .net) but java/golang will work
- heavy scripting experience (bash, powershell, ruby, python)
- experience with VMware Vrealize and Orchestrator and interfacing with VDI/VMs

- ability to troubleshoot and repair automation


What skills/attributes are a must have
- experience with a compiled programming language (pref .net) but java/golang will work
- heavy scripting experience (bash, powershell, ruby, python)
- experience with VMware Vrealize and Orchestrator and interfacing with VDI/VMs
- ability to troubleshoot and repair automation



What skills/attributes are nice to have
- A focus on solutioning via automation (jenkins/scripting)
- Chef development experience
- front end automation frameworks (uipath/openspan/macro express)
- Windows/Unix administration
- Docker
- Tool building
- enterprise application support experience



Where is the work to be performed (Please list preferred Client facility, if other please specify i.e. remote work, rural, etc

MN051, with some at home work options

What are the work hours (ex. 9am-5pm, day/night shifts, rotating shifts, etc)

- normal daytime work hours. Occasional on call during nonbusiness hours


What type of interview process is preferred (Face to face, phone, Skype, or a combination of the three)
- Phone