Job Description :
VDart is a IT staffing firm based out of Atlanta, GA specializing in Digital & Emerging technologies. Founded in 2007, VDart has over 1700+ employees and contractors spread across 3 continents. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in UK, Mexico, Canada and India, we provide talent solutions to global customers covering EMEA, APAC & Americas. We provide deep technology and domain expertise in BFSI, Energy & Utility, Technology, CPG & Retail industry verticals. VDart is an award winning organization recognized on Inc 500 Hall of Fame; Atlanta Business Chronicle’s Fastest Growing Companies; NMSDC’s National Supplier of the Year; Ernst & Young’s Regional Entrepreneur of the Year and more.   



Please send your resume to for immediate consideration



Job Title: Hardware Support Technician

Location: Sunnyvale, CA

Contract

This role will be to provide overall hardware support employees and incoming new hires. The position will assist in providing weekly reports, inventory management, Supplier management, and other administrative tasks as needed.

The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. The job may require occasional evening and weekend shifts.

Desired Skills & Experience

Responsibilities:

?      Image and install software on Apple, Windows, and Linux laptops/desktops

?      Troubleshoot post deployment issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices

?      Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN

?      Identify and resolve hardware and software application conflicts

?      Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents

?      Responsible for asset tagging and entering all incoming equipment into our asset management system

?      Collaborate with cross functional teams to properly onboard incoming new hires

?      Ensure that hardware is properly assigned and updated into our management system

?      Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment

?      Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware

?      Ensure that resolutions are consistent with company standards and policies

Requirements:

?      Prefer 1-3 years IT experience, including technical training

?      Knowledge of Windows, Macintosh, and Linux platforms, (including portables) and Microsoft Office suite of applications

?      Experience with imaging Red Hat Enterprise Linux 6 is a plus

?      Familiar with basic network concepts ( e.g., TCP IP, Windows Networking, Ethernet)

?      Experience in using PC-based word processing, presentation, and e-mail software preferred

?      Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred

?      Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations

?      Outstanding customer service and interpersonal skills

?      Excellent organizational skills and ability to prioritize tasks among many competing requests

?      Experience working in or supporting a call center or help desk environment

?      MCP, A+ Certifications, and/or knowledge of UNIX systems is a plus

?      Aptitude for learning

?      Excellent oral and written communication skills

?      Ability to work in teams and in a team environment

?      Able to lift up to 50 lbs



Keywords: “laptops” ”desktop”  “A+”  "Red Hat" “Apple” “Windows”  "IT Technician" "PC Technician" “Technician”



If your skills match these requirements, please send your resume to for immediate consideration. Please be assured that your resume will be reviewed and you will be contacted if there is an interest in your background and experience.



Candidates should e-mail resume to address above. Be sure to reference the job number and title in the subject line.

Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you.



We are Equal Employment Opportunity Employer. 

VDart Inc

Alpharetta, GA



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