Job Description :
What is the specific title of the position
J2EE production support
What Project/Projects will the candidate be working on while on assignment
myuhc/optumbenefits API. Myuhc is a member portal for members who have Client as health insurance . Members can use myuhc.com to self-service , research health topics, view claims detail, find a physician/facility, and view benefit information. Optum Benefits API is a suite of APIs to provide details about various member specific details like Eligibility, ID Card, Deductible, Financial Accounts, Plan Summary, Provider, Profile etc . These APIs are used by critical applications within optum , myuhc/h4me/optum benefits API etc. This person will be engaged in ensuring stability for myuhc and optum benefits API . We will also use this person to work on special projects like PLM, vulnerability issues etc.
IDEAL BACKGROUND:
· Strong triage and problem solving skills
· Strong communication and interpersonal skills
· Strong participation in production support and enhancements .
· Provide on call support for large scale portals as needed
· Collaborate with distributed teams across the globe
· Deploy and maintain Applications/Systems
* What experience will set candidates apart from one another
Hands on contribution to problem/incident ticket management/small development work .
Is this person a sole contributor or part of a team''If so, please describe the team (Name of team, size of team, etc
myuhc , most of myuhc members are offshore , team size at offshore is around 26 resources
What are the top 5-10 responsibilities for this position (Please be detailed as to what the candidate is expected to do or complete on a daily basis)
? Ensuring/driving stability for myuhc and obapi application
? Hands on contribution to problem/incident ticket management/small development work .
? Strong participation in production support and enhancements .
? Provide on call support for large scale portals as needed ,
? Collaborate with distributed teams across the globe
? Deploy and maintain Applications/Systems
What software tools/skills are needed to perform these daily responsibilities
Java/J2EE skills
What skills/attributes are a must have
? Strong triage and problem solving skills
? Strong communication and interpersonal skills
What skills/attributes are nice to have
proven track record /strong skills on stabililty for system
Lead/track/report on stability of systems.
Where is the work to be performed (Please list preferred Client facility, if other please specify i.e. remote work, rural, etc
NJ006
What are the work hours (ex. 9am-5pm, day/night shifts, rotating shifts, etc) - 9 AM to 5 PM
What type of interview process is preferred (Face to face, phone, Skype, or a combination of the three) - Combination of three