Job Description :
* The candidate should have the following qualifications: 1. SAFe certified Scrum master 2. Strong experience in Salesforce as well as Marketing Cloud (3- 4 years of experience) 3. Strong understanding of data bases.

Essential Duties:
? Doing everything possible to ensure delighting customers
? Guiding the team(s) and the organization on how to use Agile/Scrum practices and values to delight customers
? Guiding the team(s) on how to get the most out of self-organization
? Guiding the team(s) on self-organizing to fully realize the potential of Agile/Scrum frameworks
? Assessing the Scrum Maturity of the team(s) and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
? Removing impediments or guiding the team(s) to remove impediments by finding the right personnel to remove the impediment.
? Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
? Facilitating getting the work done without coercion, assigning, or dictating the work.
? Facilitating discussion, decision making, and conflict resolution
? Assisting with internal and external communication, improving transparency, and radiating information
? Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
? Providing all support to the team(s) using a servant leadership style whenever possible, and leading by example
? Perform as an evangelist for Optum''s internal implementation of SAFe (SAFe + PLM)
? Helping the department and Optum mature out of legacy processes
? Mentor junior Scrum Masters towards improvement

Required Skills/Experience:
? First level Scrum Master certification (CSM, PSM I, SAFe Agilest or Practitioner)
? 5 years of experience in a Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory.
? Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
? Knowledge of numerous well documented patterns and techniques for eliciting change in team behavior (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc

Preferred Skills/Experience (Any of these is a plus):
? Second level Scrum Master certification (CSP, PSM II, SPCT 4++)
? Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc.
? Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
? Applicable knowledge of the technologies used by the team Net, Java, or other web development languages)
? Previous experience as a development team lead
? Excellent communication and mentoring skills
? Contributions to the public around agile practices