Job Description :
Voice Engineer,
Livingston, NJ
6+ Months Contract
Phone + Skype
Description:
Planning and execution of activities related to traffic migration from TDM to carrier SIP services. Engineer will be responsible for coordination of carrier activities, end user communications, migration inventory tracking, internal system provisioning and project reporting as needed.
Design, planning and execution of core voice initiatives (TDM and IP Telephony, SIP, SBC, Session Routing, ACD, Contact Center, Voice-mail, legacy PBX migrations, IP Telephony platform upgrades, etc…) that are consistent with the goal and objectives set by the global utility model and lines of business throughout the company.
Implements road maps with adherence to global technology strategy and standards including best practices
Contribute to execution plans and executes technical infrastructure projects to upgrade or refresh supported systems
Develops high and low level technical documentation in accordance with processes and procedures for consistent deployments and operational turnover.
Develops utilities to automate repetitive tasks to reduce time of delivery.
Interfaces with Architects to contribute to reference architectures, standards and certifications of existing and emerging technologies.
Identifies and leverages best practices among Engineering staff as well as within peer teams
Interfaces with various levels or groups within the organization to gain consensus and buy-in from all parties • Interacts with customers and/or functional peer group managers
Demonstrate the ability to train on an document technical concepts and procedures and cross trains others in this area
Perform other duties as assigned or required
SKILLS/EXPERIENCE REQUIRED:
10+ years of enterprise level Avaya platform deployment and integration experience.
Experience with advanced call routing concepts utilizing the Avaya platform & 3rd party solutions.
Experience with session border controller administration
Working knowledge of SIP protocol
Demonstrates expert level experience with Microsoft Office applications (Word/Excel/PowerPoint/Visio/Project
Developing self and others through coaching, contributing to team success, continuously learning and sharing knowledge.
Demonstrate ability to formally present technical material related to design governance and metrics based initiatives.
Vendor Interaction, understand the product/technology lifecycle, follow end-of-life and provide recommendation for changes/upgrades
Demonstrates tactical ownership for the management and support of assigned infrastructure areas participating in initiatives to maintain a secure and effective global technical infrastructure service
Demonstrates high analytical skills, Is self-motivated/directed
Applies standards consistently across all solutions
Demonstrates senior level technical skills and ability to successfully complete and resolve complex, non-routine solution designs to address customer requirements
Demonstrates strategic foresight while employing hands-on technical skills on projects and work assignments
Demonstrates ability to develop, organize and analyze