Job Description :
Position: Network Support Engineer III
Contract to Hire Position
Start Date: Phone interviews start immediately
Hourly Rate- $45/hr
Location: Remote
This position will be a person who is a seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, journey-level position.
This person will work on problems of diverse scope where analysis of data requires evaluation of identifiable factors; demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
Responsibilities:
Day to Day tasks
Point of contact
Makes changes or updates to Reg/Global Mpls from DC / PoPs
Audits configurations
Serves as first level of approval for Rfcs
Fills out Rcas and responsible for corrective action
Documentation of accounts before they are live (Diagrams / traffic flow / ACL)
Circuit orders / Bandwidth changes / Working with Providers
Training L 2’s and L 1’s
Point of contact for outages on Gmpls
Escalation for Outages at DC / mpls
Experience/ Skills:
Typically requires 4 years of related experience with a Bachelor’s degree and ccnp and additional advanced technical certifications; OR 6 years’ experience and ccnp Certification and additional advanced technical certifications
MUST HAVE FORTINET EXPERIENCE
Knowledge, Skills and Abilities:
Understanding of ccna concepts and troubleshooting
mcp understanding of Desktop / Server Technologies
Flex Workers split between Server/Network
Monitoring / snmp
24/7 staffing
Backups
Help Desk Tickets
Monitoring
Audits
Firmware updates
Outages
bcp and failover testing
Diagrams
Web / AV / ips updates
Inventory Proficient personal computer skills including Microsoft Office
Understanding of ccnp concepts and troubleshooting and ability to implement
vpn and Security Technologies concepts and troubleshooting and ability to implement
vrf and Virtual Context / vdom concepts and troubleshooting and ability to implement
Standard knowledge on datacenter design, technologies and practices
Basic understanding of VoIP technologies
Intermediate Troubleshooting
Ability to run and understand pcap from taps and ios/Firewall
Deployment Duties
bom’s and PO’s
New client launches
Program ramp ups
New equipment installs and poc’s
Circuit delivery and setup
Diagrams for new clients / updates for existing
Migration Activities and Projects
Expert level knowledge in multiple disciplines
Expert Security and vpn technologies
Intermediate knowledge on datacenter design, technologies and practices
WAN and private network
Advanced troubleshoot
Ability to research and recommend new technologies / products
A healthy dose of paranoia