TechFetch | TSHOOT 1.0: Troubleshooting & Maintaining IP Networks - 24x7 Online Class
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TSHOOT 1.0: Troubleshooting & Maintaining IP Networks
eLearning Courseware, Practice Exam, and Live Mentoring
TSHOOT 1.0: Troubleshooting & Maintaining IP Networks
  • Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of reputation, or even direct loss of revenue. To maximize the availability of the network, while at the same time controlling the associated costs, it is important to plan network maintenance processes and procedures carefully. In this course, the tasks that network engineers perform for maintaining large and complex networks are identified. The methodologies, models, and processes that help structure these tasks will be evaluated. In addition, organizational aspects, tools, and resources that engineers could use to execute these tasks more efficiently are also discussed. TechFetch and Skillsoft TechFetch Academy partnered with Skillsoft to bring finest quality training content, known for in-depth treatment of concepts. This course is modular, designed with finest navigation controls, allowing you the flexibility to pace your learning. Courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. You will encounter several feedback loops to help you assess where you are strong and where you need additional review. Practice exam & Test engine This course comes with Test-Prep module, which comes with practice test bank and test engine. This will allow you to pick one topic and then get questions just on that subject.
    Unlimited access to LIVE experts. No extra cost. You can reach mentors via Chat or by E-mail. Live Chat is available on all working days 8AM-7PM CT. More value at less cost. This course gives you all of the benefits of a live class at just a fraction of the cost.
Course Details
1. Planning Maintenance for Complex Networks
  • Recognize commonly practiced network maintenance models and methodologies
  • Recognize the benefits of network maintenance planning
  • Recognize the importance of network documentation
  • Recover from device failures in a network
  • Identify the importance of backup and restore services in network maintenance
  • Implement time and logging services and use web-based tools for network maintenance
  • Recognize the processes involved in supporting network maintenance
  • Configure network maintenance support services
2. Planning Troubleshooting Processes for Networks
  • Identify the fundamental elements of a troubleshooting process
  • Evaluate common troubleshooting approaches
  • Select a combination of troubleshooting methods that are appropriate to a specific troubleshooting scenario
  • Identify the fundamental subprocesses of the generic troubleshooting process
  • Troubleshoot a network problem
  • Integrate troubleshooting into the network maintenance process
3. Maintenance, Troubleshooting Tools, & Applications
  • Apply filtering to Cisco IOS commands to optimize the gathering of IP route information
  • Apply filtering to Cisco IOS commands to optimize the gathering of show information
  • Test network connectivity on the network and transport layers using Cisco IOS commands
  • Identify the Cisco IOS commands that can be used to gather information about the status and performance of the hardware
  • Identify tools to support the troubleshooting process
  • Collect device and traffic statistics
  • Configure network devices to communicate with SNMP-based or NetFlow-based systems to gather statistics to create baselines
  • Notify network management stations of the occurrence of significant events
4. Troubleshooting VLANs, STP, and SVIs
  • Recognize the process involved in switching a frame between hosts in a VLAN
  • Verify proper operation of Layer 2 forwarding within a VLAN
  • Recognize how switches running STP achieve a loop-free topology
  • Manage the spanning-tree topology
  • Identify the mechanisms involved in EtherChannel load balancing
  • Diagnose layer 2 issues on a switch in a given scenario
  • Recognize specific problems related to multilayer switching and SVIs
  • Resolve problems related to multilayer switching in a given scenario
5. Troubleshooting FHRPs and Performance Issues
  • Recognize the HSRP election process and packet forwarding via HSRP routers
  • Verify the operation of HSRP using Cisco IOS commands
  • Distinguish between HSRP, VRRP, and GLBP
  • Manage problems related to FHRPs
  • Use Cisco IOS commands to diagnose performance problems on switch ports
  • Use Cisco IOS commands to diagnose duplex problems on switch ports
  • Determine the underlying cause of TCAM allocation failures
  • Address the issues that can occur with FHRPs in a given scenario
6. Network Layer Connectivity, OSPF, and EIGRP
  • Recognize the processes involved in routing a packet across multiple routed hops
  • Predict and interpret packet headers in a given scenario
  • Identify data structures that a router uses to forward Layer 3 packets
  • Recognize how Layer 3 and Layer 2 protocol tables relate when forwarding IP packets
  • Resolve problems related to IP connectivity in a given scenario
  • Resolve problems related to the exchange of routing information in EIGRP
  • Resolve problems related to EIGRP
  • Recognize how EIGRP routing problems can be resolved using the relevant methods
  • Resolve problems related to the exchange of routing information
  • Recognize the role and content of fundamental OSPF LSA types
  • Resolve problems related to OSPF
  • Recognize how a routing problem can be resolved using the relevant methods
7. Route Redistribution, BGP, and Performance Issues
  • Identify the data structures and processes involved in route redistribution
  • Verify the correct operation of a route redistribution process
  • Resolve problems related to route redistribution
  • Verify the data structures that play a role in redistribution processes
  • Diagnose and resolve route redistribution issues
  • Identify and resolve problems related to the exchange of routing information using BGP
  • Resolve problems related to BGP
  • Use Cisco IOS show commands to diagnose and resolve BGP routing problems
  • Determine the root cause of high CPU usage on a router
  • Use Cisco IOS commands to analyze packet forwarding through a router
  • Identify typical symptoms and common causes of router performance problems
8. Maintaining and Troubleshooting Network Security Solutions
  • Recognize the impact of security features when troubleshooting device management functions
  • Recognize the impact of security features when troubleshooting control and data plane security
  • Diagnose and resolve transport layer problems in a structured manner
  • Verify the operation of Cisco IOS Firewall stateful packet inspection
  • Diagnose and resolve problems related to the use of AAA on routers and switches
  • Diagnose and resolve network connectivity issues in a secured infrastructure
  • Identify common TACACS and RADIUS server issues
  • Identify the major components of network troubleshooting processes for complex environments
9. Troubleshooting Performance Problems on Switches
  • Common Issues Affecting Switch Performances
10. Troubleshooting Wireless Integration
  • Wireless Integration Issues
11. Troubleshooting Voice over IP Integration
  • Unified Communications Integration Issues
12. Troubleshooting Video Integration
  • Video Integration Issues
13. Troubleshooting NAT and PAT
  • Problems with NAT and PAT
14. Troubleshooting DHCP
  • Problems with DHCP
15. Troubleshooting IPv6, OSPFv3, and RIPng
  • Common issues in IPv6, OSPFv3 and RIPng
16. Troubleshooting Network Applications Services
  • Application Services Issues
17. Troubleshooting Branch Office and Remote Worker Problems
  • Issues with Branch Office and Remote Worker Connectivity
Target Audience
  • IT professionals that have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. In addition to 640-802 Cisco Certified Network Associate certification, it is recommended that they have practical experience in installing, operating, and maintaining Cisco routers and switches in an enterprise environment.
Course Fee
90 days 180 days
$179 $269
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Frequently Asked Questions (FAQ)
1. How long do I have access to the course materials?

You have unlimited access to the materials, for the duration of your purchase period, viz 3 months, 6 months, 12 months etc. If no purchase period is mentioned, you will have 12-months access.

2. What is the refund policy on the course?

Our standard policy is that purchases are considered final, and no refunds are possible.

3. Do I have to download any software to view material?

No. If you have an internet connection, you should be able to access courses from Windows and Mac OS devices, with the following environments:

  • Windows 7 or above, with Internet Explorer v8.0 JRE 1.6.0_17 (or above)
  • Mac 10.6 with Safari 4.0.3 and JRE 1.6.0_17 (or above)
4. Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, you should be able to access courses from Windows and Mac OS devices, with the following environments:

  • Windows 7 or above, with Internet Explorer v8.0 JRE 1.6.0_17 (or above)
  • Mac 10.6 with Safari 4.0.3 and JRE 1.6.0_17 (or above)

We are currently working to bring some courses that can be downloaded on your local devices as well. Please stay tuned.

5. Do I have to be registered user of TechFetch.com to subscribe to TechFetch Academy?

No. You are welcome to be member of TechFetch Academy even if you are not a registered user TechFetch.com. We recommend that you post your resume on TechFetch.com though. It is free. Who knows what pleasant surprises await you there!

6. Will I get a certificate after completing this course?

Not now. However, very soon, you will have the option to export learning credits to TechFetch.com job board, which will be displayed as a configurable badge.

7. How do I pay for the courses?

You can purchase courses, securely, using any of the major credit cards (Visa / Mastercard / Discover).

8. Do you offer testing for certification exams?

No. we offer certification-prep only. You will need to register with one of the authorized testing centers for actual exams.

9. How long will a course take to complete?

It varies from student to student, and from course to course. However, on average, it is prudent to budget around 50-hours per single exam.

10. Who do I contact for any clarifications?

Our helpdesk team is available on all working days from 8AM – 6PM New York Time (Eastern Standard Time).

Helpdesk Phone : +1-703–544-2058; Helpdesk Email: Academy@techfetch.com

Trainer
  • Skillsoft is a pioneer in the field of learning with a long history of innovation. Skillsoft provides cloud-based learning solutions for our customers worldwide, who range from global enterprises, government and education customers to mid-sized and small businesses.
    Skillsoft’s courses, books and videos have been developed by industry-leading learning experts to ensure that they build talent and develop a more knowledgeable, productive and valuable workforce. Skillsoft’s customer support teams draw on a wealth of in-house experience and a comprehensive learning e-library to develop both packaged and custom learning programs tailored to customers' needs.
    Over 5,000 corporate clients and more than 13,000,000 learners worldwide benefit from Skillsoft’s high-value training content and hands-on support to assist them, in maximizing their ongoing learning success.
  • Awards & recognition Skillsoft consistently earns recognition from our industry's best-known publications and analyst firms. Some recent honors: 2013
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    2010
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    • Brandon Hall Research Bronze Medal in Best Advance in Social Learning Technology.
    • LearnX Asia Pacific Platinum Winner, Best Training Provider.
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    • Military Training Technology magazine's Top Training & Simulation Companies.
    2009
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    • Brandon Hall Research Gold Medal for Best Advance in Technology for Virtual-Classroom Training or Conferencing.
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    • Elearning! and Government Elearning! Magazine's Best IT Content and Best Soft Skills Training.