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CIPT2 8.0: Implementing Cisco Unified Communication Manager, Part 2
eLearning Courseware and Live Mentoring
CIPT2 8.0: Implementing Cisco Unified Communication Manager, Part 2
  • A Cisco Unified Communications deployment relies on Cisco Unified Communications Manager (CUCM) for its call-processing and call-routing functions. Understanding the role that CUCM plays in a converged network from a system, software, and hardware perspective is necessary to successfully install and configure CUCM. To ensure that the Cisco Unified Communications network provides a high availability at or above what a traditional voice network provides, it is important to understand the deployment and redundancy options of CUCM and to follow the recommended design and deployment practices. This course introduces the CUCM solution and describes the role, architecture, characteristics, hardware and software requirements, and the licensing model of CUCM. The available deployment models for using CUCM in a Cisco Unified Communications solution is also explored. TechFetch and Skillsoft TechFetch Academy partnered with Skillsoft to bring finest quality training content, known for in-depth treatment of concepts. This course is modular, designed with finest navigation controls, allowing you the flexibility to pace your learning. Courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. You will encounter several feedback loops to help you assess where you are strong and where you need additional review.
    Unlimited access to LIVE experts. No extra cost. You can reach mentors via Chat or by E-mail. Live Chat is available on all working days 8AM-7PM CT. More value at less cost. This course gives you all of the benefits of a live class at just a fraction of the cost.
Course Details
1. Introduction to Cisco Unified Communications Manager
  • Identify the components within a Cisco Unified Communications solution
  • Describe the characteristics of CUCM IBM IDS database
  • Describe the CUCM licensing model
  • Propose CUCM deployment models for a given scenario
  • Describe how call-processing redundancy is provided in a CUCM cluster
2. Cisco Unified Communications Manager Administration
  • Describe how basic settings on Cisco Unified Communications Manager are configured
  • Differentiate between network and feature services managed using Cisco Unified Serviceability
  • Describe the features of Cisco Unified Communications Manager Enterprise Parameters
  • Describe the characteristics of Cisco Unified Communications Manager Enterprise Phone Configuration
  • Describe the purpose of service parameters
  • Match the administrator account use to its account type
  • Recognize how to assign user privileges to application and end users
  • Describe the methods of user management in Cisco Unified Communications Manager
  • Describe Cisco Unified Communications Manager BAT user management operation
  • Create user accounts using the CUCM Bulk Administration Tool (BAT)
  • Identify the types of LDAP support provided by Cisco Unified Communications Manager
3. Cisco Unified Communications Manager Single-Site On-Net Calling
  • Recognize the boot sequence of Cisco IP phones
  • Recognize Cisco Unified Communications Manager support for H.323 endpoints
  • Recognize how to add a third-party SIP IP phones to Cisco Unified Communications Manager
  • Recognize how to enable endpoint configuration elements
  • Match the phone templates and profiles to the settings you can configure
  • Sequence the steps in the autoregistration process
  • Recognize how autoregistration is enabled for automatic insertion of new phones to the Cisco Unified Communications Manager configuration database
  • Recognize how Cisco Unified Communications Manager Auto-Register Phone Tool can be used to add IP phones
  • Recognize how Cisco Unified Communications Manager BAT is used to add phones to Cisco Unified Communications Manager |w
  • Recognize how to manually add phones to Cisco Unified Communications Manager
  • Manually add IP phones to Cisco Unified Communications Manager by using Cisco Unified Communications Manager BAT and autoregistration
4. Implementing PSTN gateways in Cisco Unified Communications Manager
  • Differentiate between the types of gateways that can interact with Cisco Unified Communications Manager
  • Recognize how to integrate MGCP gateways with Cisco Unified Communications Manager
  • Configure a Cisco IOS MGCP gateway to integrate with Cisco Unified Communications Manager
  • Configure Cisco Unified Communications Manager to use a Cisco IOS MGCP gateway
  • Recognize how to integrate H.323 gateways with Cisco Unified Communications Manager
  • Configure Cisco Unified Communications Manager to use a H.323 gateway
  • Recognize how to integrate SIP gateways with Cisco Unified Communications Manager
5. CUCM Call Routing Components and Calling Privileges
  • Match the components of a dial plan to its function
  • Match the different endpoints to descriptions of how they can be addressed in a CUCM dial plan
  • Determine what route pattern will be used for a given scenario
  • Describe the characteristics of CUCM Digit Analysis
  • Match the addressing methods supported by CUCM to the appropriate devices
  • Match the special call-routing features that can be used in CUCM to their descriptions
  • Sequence the steps to configure CUCM path selection
  • Configure a basic dial plan
  • Describe the key characteristics of calling privileges
  • Determine the outcome of a specific CSS configuration
  • Describe the rules and guidelines for working with CSSs and partitions
  • Create partitions and CSSs in Cisco Unified Communications Manager Administration
6. Digit-manipulation Tools and Calling Privileges
  • Match the digit-manipulation elements to their characteristics
  • Describe how to use external phone number masks in Cisco Unified Communications Manager
  • Identify the key features of translation patterns
  • Describe the characteristics of transformation masks in Cisco Unified Communications Manager
  • Describe how to strip and prefix digits in Cisco Unified Communications Manager
  • Describe the characteristics of significant digits configuration
  • Describe the characteristics of Cisco Unified Communications Manager Global Transformations
  • Describe how incoming number prefixes are used in Cisco Unified Communications Manager
  • Configure digit manipulation using route lists
  • Recognize applications for calling-privileges
  • Describe how time schedules operate
  • Describe how time periods operate
  • Describe the reasons for gateway selection
  • Match the methods of CoS implementation to their descriptions
  • Sequence the steps to implement vanity numbers in Cisco Unified Communications Manager
  • Specify the best way to implement carrier selection based on the time of day in a given scenario
  • Distinguish between the operations of CMC and FAC
  • Describe CMC and FAC implementation
  • Configure Forced Authorization Codes
7. Implementing Call Coverage
  • Identify the characteristics of a shared line
  • Recognize how call hunting works
  • Determine the outcome for a call placed to a directory number in call hunting and forwarding scenarios
  • Recognize how to configure call hunting in Cisco Unified Communications Manager
  • Configure call hunting in Cisco Unified Communications Manager
8. Implementing Media Resources in Unified Communications Manager
  • Match types of media resources and their functions
  • Recognize how Cisco Unified Communications Manager supports hardware and software based media resources
  • Recognize the features of different conference types available in Cisco Unified Communications Manager
  • Recognize the steps to configure conference bridge media resources
  • Recognize how to configure a Meet-Me conference pattern
  • Identify the characteristics of MOH solutions
  • Recognize how to configure MOH media resources
  • Identify the features of the Cisco Unified Communications Manager integrated annunciator
  • Identify true statements about how access control to media resources works
  • Recognize how to configure MRGs and MRGLs and how to assign them to devices
  • Configure MRGs and MRGLs and assign them to device pools
9. Feature and Application Implementation
  • Identify the features of Cisco IP Phone Services
  • Recognize how to provide redundancy for Cisco IP Phone Services
  • Recognize how to configure Cisco IP Phone Services
  • Identify how to subscribe configured Cisco IP Phone Services to Cisco Unified IP phones
  • Create an XML-based phone service and subscribe a phone to that service
  • Recognize how Cisco Unified Communications Manager native presence operates
  • Recognize how to implement Cisco Unified Communications Manager presence policies to control which watcher can monitor which presence entities
  • Identify how to configure Cisco Unified Communications Manager presence
  • Identify how to implement presence policies in Cisco Unified Communications Manager |w
  • Configure presence-enabled speed dials on a Cisco IP phone and Cisco Unified Communications Manager to support |w presence-enabled call lists
10. Cisco Unified Mobility
  • Identify the features of Cisco Unified Mobility
  • Recognize the features of Cisco Unified Mobility call flows
  • Identify the requirements for implementing and configuring Cisco Unified Mobility
  • Identify factors to consider when using Cisco Unified Mobility MVA
  • Recognize how to configure Mobile Connect
  • Recognize how to implement MVA
Target Audience
  • Anyone wishing to obtain the Cisco Certified Network Professional CCNP Voice designation that validates the skills and knowledge required in order to create a voice solution that is transparent, scalable, and manageable.
  • Established IT professionals with a good understanding of networking and Cisco technology, the basics of digital interfaces, PSTN, and VoIP, fundamental knowledge of converged voice and data networks, and the ability to configure Cisco IOS gateways with traditional and VoIP call legs.
  • Candidates who have completed the Cisco Certified Network Associate Voice (CCNA Voice) Certification which is obtained by completing the Introducing Cisco Voice and Unified Communications Administration 640-461 (ICOMM) v8.0 exam.
Course Fee
90 days 180 days
$79 $119
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Frequently Asked Questions (FAQ)
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You have unlimited access to the materials, for the duration of your purchase period, viz 3 months, 6 months, 12 months etc. If no purchase period is mentioned, you will have 12-months access.

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Our standard policy is that purchases are considered final, and no refunds are possible.

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No. If you have an internet connection, you should be able to access courses from Windows and Mac OS devices, with the following environments:

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  • Mac 10.6 with Safari 4.0.3 and JRE 1.6.0_17 (or above)

We are currently working to bring some courses that can be downloaded on your local devices as well. Please stay tuned.

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No. You are welcome to be member of TechFetch Academy even if you are not a registered user TechFetch.com. We recommend that you post your resume on TechFetch.com though. It is free. Who knows what pleasant surprises await you there!

6. Will I get a certificate after completing this course?

Not now. However, very soon, you will have the option to export learning credits to TechFetch.com job board, which will be displayed as a configurable badge.

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8. Do you offer testing for certification exams?

No. we offer certification-prep only. You will need to register with one of the authorized testing centers for actual exams.

9. How long will a course take to complete?

It varies from student to student, and from course to course. However, on average, it is prudent to budget around 50-hours per single exam.

10. Who do I contact for any clarifications?

Our helpdesk team is available on all working days from 8AM – 6PM New York Time (Eastern Standard Time).

Helpdesk Phone : +1-703–544-2058; Helpdesk Email: Academy@techfetch.com

Trainer
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    Over 5,000 corporate clients and more than 13,000,000 learners worldwide benefit from Skillsoft’s high-value training content and hands-on support to assist them, in maximizing their ongoing learning success.
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