Job Description :
Job Title :: IVR Tester
Location: San Jose, CA
Duration: 6-12+ months
Minimum Qualifications:
BA/BS degree in Computer Science, related technical field or equivalent practical experience.
Previous experience testing enterprise size Interactive Voice Response Systems or similar voice enabled applications
Responsibilities:
Ensure the correctness and completeness of voice applications
Test applications by: reviewing existing and newly-submitted tests for correctness and usability, creating new tests where missing, updating, improving, and correcting tests where necessary
Encouraging community involvement and collaboration in the creation and use of the test suite.
Write comprehensive test plans and corresponding test cases for basic components and features.
Find bugs and apply engineering rigor to reproduce and diagnose those bugs, write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively
Experience with testing multi-lingual voice applications is preferred
Good working knowledge of one or more programming/scripting languages is preferred