Job Description :
NOTE: STRICTLY W2 / C2C NOT ALLOWED . If interested, please send your resume to gsingh[at]ameritconsulting[dot]com
COMPANY OVERVIEW: Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.
Our client, a global Medical technology corporation serving Healthcare industry & technologies.
JOB DESCRIPTION:
As a member of the User Experience Design team, the Human Factors Engineering Strategist (HFE) is an expert leader in understanding customers’ emotions and behaviors and at uncovering meaningful; and surprising insights to drive design decisions. This HFE uses customer insights to inspire teams to deliver experiences that solve customer problems and transform their work life. The HFE is an expert at methodologically sound and innovative customer research and in discovering new business opportunities for BD’s future growth. HFEs are expert at running research studies, analyzing the data, and using storytelling, data, and visualizations to lead project teams in translating findings into successful product designs. The HFE conducts task flow analysis, usability testing, and use error analysis in an FDA-regulated industry for current and next-generation hardware products and software. The individual in this position will work in a highly collaborative, cross-functional team to deliver products with best-in class user experience.
RESPONSIBILITIES
Apply creative problem-solving strategies and techniques to get tactical, innovative, and disruptive ideas launched
Seek to create the best possible product or service for our customers by finding the sweet spot between customers’ needs, business constraints, and technical capabilities
Communicate passion and empathy for the customer in a way that is contagious and inspires teams to keep iterating until the best-possible solution (within given constraints) is found
Apply FDA Human Factors Engineering processes to determine customer needs and requirements for medical devices and software
Deliver task analyses, wireframes, user error analysis, and develop success criteria, analyze results, and provide recommendations to product teams and cross-functional stakeholders
Collaborate closely with interface designers, engineers, and the marketing team and business leaders to define detailed designs that meet customer needs and to motivate teams to seek, utilize, and apply customer insights throughout the product and service lifecycle
Plan and execute methodologically sound usability testing, data analysis, results documentation and presentations following Client processes and the guidelines of the FDA (IEC 62366, AAMI HE75)
QUALIFICATIONS
BS in Engineering, Human Factors Engineering / Ergonomics, Usability Engineering, Cognitive/Experimental Psychology, Industrial Design, Engineering Psychology or equivalent degree
Minimum of 10 years of professional UX/HFE experience in developing software and/or hardware
Demonstrated track record of success analyzing user needs via contextual research, usability testing, and other validation methods
Experience mentoring human factors engineers and cross-functional teams on HF processes
Experience in healthcare and FDA experience in software design and development
Excellent collaboration, communication, leadership, influencing, and presentation skills
I''d love to talk to you if you think this position is right up your alley
If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you. We''re driven, people driven. We also offer flexible Insurance options.
Gurjant (Gary) Singh
Sr. IT Recruiter
Email: gsingh[at]ameritconsulting[dot]com
NOTE: Candidates that are offered a position are required to pass pre-employment drug and background screening