Job Description :
NOTE: STRICTLY W2 / C2C NOT ALLOWED . If interested, please send your resume to gsingh[at]ameritconsulting[dot]com

COMPANY OVERVIEW: Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.

Our client, one of world’s largest distributors of Healthcare systems, Medical supplies & Pharmaceutical products

CLIENT LOCATION :- Port St. Lucie, FL

JOB DESCRIPTION:
Provides first class customer service to our patients by treating them with courtesy and respect
Answers inbound calls and places outbound calls to update patient demographics, schedule appointments, order supplies, physician referrals, prescription refills, collection of payment, and answer general questions.
Conducts outbound calls to patients and physician offices
Answers patient inquiries, using multiple system resources to research and resolve various issues.
Schedules patients for appointments with physician office(s) following physician specific requirements
Updates patient accounts as necessary
Builds strong, long lasting relationships with clients and patients
Provides reports to management staff regarding daily activities, process improvements, etc.
Other duties as assigned

QUALIFICATIONS
High School Diploma or equivalent work experience required
1 – 3 years of work experience preferred
Healthcare and/or insurance billing or processing and customer service preferred
Bilingual capabilities (English and Spanish) strongly preferred
Ability to type 30+ WPM
Ability to navigate multiple various computer systems
Ability to work in an environment with little supervision needed
Ability to use Microsoft office applications such as Word, Excel, and Outlook
Ability to work in a moderately noisy, fast pace and changing environment

ADDITIONAL/SPECIALIZED KNOWLEDGE AND SKILLS:
Effective/Clear verbal and writing communication skills
Excellent Attention to Detail
Effective Active Listening Skills
Schedule Flexibility
Organized
Friendly / A Team-Player
Patience


I''d love to talk to you if you think this position is right up your alley

If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you. We''re driven, people driven. We also offer flexible Insurance options.

Gurjant (Gary) Singh
Sr. IT Recruiter
Email: gsingh[at]ameritconsulting[dot]com

NOTE: Candidates that are offered a position are required to pass pre-employment drug and background screening


Client : Direct Client

             

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