Job Description :
Title: IBM Tea Leaf
Location: Chicago, IL
Job Description:
Manage the customer experience onsite using various Tealeaf modules, Tealeaf UI capture, server installation, and installing/configuring new CX modules.
Able to identify and share debug sessions from Tealeaf
At least 2 years’ experience in an analytical business field
Strong analytical capability, including application of quantitative reasoning to resolve complex problems, knowing how to aggregate results vs showing trends
Detail-oriented and self-motivated