Job Description :
Description:
7+ Years ICM and CVP Development Experience
SQL Development Skills Required
Java Experience Required
Upstream Works Experience is a Plus
Provide Technical Documentation of CVP and Call Flow Changes
Consults with Developers and Provides a Significant Amount of Applied Best Practice Experience to the New Standardization of the Scripting being Developed
Also Support the Delivery and Completion of a Significant Volume of Call Routing Redesign Projects
Understanding of the Full Cisco UCCE 10.5 Environment with Finesse Agent Desktop
             

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