Job Description :
3 years of general Business Analysis.
Experience and skill in performing Business Analyses, documenting requirements and specifications, and mapping visual representations of business processes.
Experience with project management methods processes, standards, and tools.
Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy and strong judgement.
Ability to quickly identify and drive to the best possible solution when presented with a series of opportunities and constraints.
Experience configuring various Salesforce modules including but not limited to case management, campaign management, workflows, profiles, roles, sharing rules and reports.
Demonstrate some understanding of VisualForce and its capabilities.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
A strong customer orientation, with active listening skills and the ability to understand and define / document business needs comprehensively.
Ability to effectively elicit functional needs from business users and translate those needs to existing functionality in Salesforce to avoid customization wherever possible.
Salesforce Certified Administrator.