Job Description :
Title: Cisco Unified Communications Architect - F2F Interview
Location: Lansing, MI
Length: Long term
Description:
* *F2F Interview Required - Reasonable expenses will be paid for face to face interview
A Senior Cisco Unified Communications Consultant/Architect to provide professional services in support of its Cisco IP Telephony initiatives. This will focus primarily around planning and engineering activities in support of the specific project initiatives. A qualified Senior Consultant will perform in a staff augmentation role to work with other members of the Voice Services team. Contractor will follow all established standard processes and procedures to plan, design, deliver, document and support assigned IP Telephony and IP Contact Center requests for new service and/or changes involving existing Agency clients. This position is also responsible for the troubleshooting and repair of these services. This includes use of standard delivery service management tools (BMC Remedy and SMMS Specialist level qualifications on Telecommunications components such as Oracle (Acme Packet) Session Border Controller, Cisco Call Manager, Session Manager, CUBE, UCCX, PCCE, Attendant Console, Informacast, switches, routers, gateways, IP phone sets and other related devices such as analog adaptors.
Required Skills
Bachelors Degree
8 years Overall experience with Cisco Unified Communications/Voice
Cisco certifications preferred (CUCC, CCNA, CCNA Voice, CCNP)
Cisco CUCM,UCCX, PCCE, SME platform maintenance and support
Desired Skills
Public sector experience.
Oracle SBC SIP platform maintenance and support
ITIL v3 Foundation for ITI Service Management certification