Job Description :
IDEALFORCE has a CONTRACT-TO-HIRE position available immediately for a System Administrator to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client will not sponsor any visas.
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Responsibilities:
- The employee/consultant in this position provides support for a wide variety of systems engineering activities, execute moderate complexity studies to evaluate products for compliance with requirements and applicable standards, define preliminary processes to solve complex engineering issues, and work heavily in a team environment.
- The employee/consultant in this position provides system-level support of information systems, including installation, configuration, maintenance, and support of these systems. In addition, this position is responsible for reviewing, analyzing and occasionally modifying systems including developing, testing, debugging and installing to support information systems. This position requires a working knowledge of relational databases, web and client-server concepts, and the ability to rely on experience and judgment to plan and accomplish goals.
- The employee/consultant in this position will participate in the planning and implementation of system monitoring, maintenance and support of all networked software and operating systems. Where applicable this employee will also provide end-user support and troubleshooting of applications and software.
- The employee/consultant in this position will define the business requirements and technology-independent process and data models for technology solutions that meet the needs for various business areas and will bridge the gap between the business customer and the technology solution providers (e.g., vendors, infrastructure team, and development team
Primary Responsibilities
1. Research, evaluate, configure, integrate, and test COTS hardware/software products; effectively diagnose and solve problems involving the integration of the technologies and products
2. Responsible for consulting with customers on business needs, translating needs into technical requirements, and interfacing with agency and customers to ensure successful delivery of large, complex projects.
3. Carry out client/server load, performance and capacity/scalability analysis planning and testing; support production systems; analyze and resolve production problems in a timely manner; resolve end user service requests as assigned
4. Engage with business analysts and stakeholders to understand functional requirements, and contribute to completion of functional specifications
5. Maintain business systems standards by applying software development, project management methods, tools and processes as standard practice
6. Prepare and deliver informative, well-organized presentations and project status reviews to stakeholders including process owners, customers and stakeholders
Qualifications:
- Thorough working knowledge of various infrastructure technologies and in-house developed applications utilized in the enterprise
- Thorough working knowledge of effectively translating user requirements into business, functional and test scenarios for projects of various sizes and complexity
- Thorough working knowledge of developing and writing technical documentation
- Thorough working knowledge of evaluating information gathered from multiple sources, consolidate details and extract to functional requirements
- Experience in administering Linux and Windows OS
- Experience in administering cloud hosting services (Amazon Web Services, MS Azure, etc
Knowledge and experience in the usage of relational databases
Experience designing, integrating, implementing, administrating, supporting complex systems in clustered environments
Experience in designing and implementing high-availability and scalable multi-tier applications
Experience in build and release activities
Strong customer service skills
Excellent problem determination skills
Demonstrated ability to work collaboratively in teams and across organizations
Demonstrated ability to quickly learn new platforms, evaluate and test emerging technologies
Excellent interpersonal, written and oral communication skills. Ability to provide clear, effective communication regarding technical issues and impact to the management.
Time management, attention to detail, expectation setting and organization / coordination skills to provide solid service management.
Demonstrated ability to balance, prioritize and organize multiple tasks.
Coordinate with tier 1 hosting service provider and help desk for operations related matters.
Additional Information
Bachelor’s degree (or equivalent experience) with a minimum of 3 years of systems administration experience is required.
Experience with Microsoft MIM, ADConnect, and ADFS is a huge plus.
Experience with Salesforce administrator is a plus.
Experience in supporting Office 365 is a plus.
Experience in supporting SendGrid is a plus.
Experience in JIRA / Confluence is a plus.
Experience in WSO2 platform is a plus.
Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at along with the following details: Rate, Current location and Availability
Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.