Job Description :
Doing everything possible to ensure delighting customers

Guiding the team(s) and the organization on how to use Agile/Scrum practices and values to delight customers

Guiding the team(s) on how to get the most out of self-organization

Guiding the team(s) on self-organizing to fully realize the potential of Agile/Scrum frameworks

Assessing the Scrum Maturity of the team(s) and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

Removing impediments or guiding the team(s) to remove impediments by finding the right personnel to remove the impediment.

Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

Facilitating getting the work done without coercion, assigning, or dictating the work.

Facilitating discussion, decision making, and conflict resolution

Assisting with internal and external communication, improving transparency, and radiating information

Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.

Providing all support to the team(s) using a servant leadership style whenever possible, and leading by example

Perform as an evangelist for client internal implementation of SAFe (SAFe + PLM)

Helping the department and Client mature out of legacy processes

Mentor junior Scrum Masters towards improvement



Required Skills/Experience:

First level Scrum Master certification (CSM, PSM I, SAFe Agilest or Practitioner)

5 years of experience in a Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory.

Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Knowledge of numerous well documented patterns and techniques for eliciting change in team behavior (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc



Preferred Skills/Experience (Any of these is a plus):



Second level Scrum Master certification (CSP, PSM II, SPCT 4++)

Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc.

Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

Applicable knowledge of the technologies used by the team Net, Java, or other web development languages)

Previous experience as a development team lead

Excellent communication and mentoring skills

Contributions to the public around agile practices