Job Description :
Qualifications:
Must be proficient in MS Project. Excellent verbal and documentation skills. Be able to handle multiple priorities simultaneously, has leadership skills, and flexibility.
Basic Entry Requirements:
Bachelors Degree in Computer Science, Information Systems, or Business Administration with two (2) to five (5) years of IT and/or business experience, or any equivalent combination of experience, education, and/or training.
They should have at least 2 years with things like: DR/Resiliency, DR moves, DR builds, DR Strategy Development, DR Runbook Development, DR Testing, Data Center Migration.
Responsibilities:
Lead, gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards.
Interact with users, other portfolios, and vendors for full life cycle of project.
Troubleshoot, coordinate, and maintain production systems/programs/applications, as needed.
Produce scheduled and ad hoc reports as necessary.
Assist in maintenance and communication of project status reports and tracking.
Provide user support and coordinate resolution of issues to include change management, root cause analysis, and appropriate escalation as needed.
Develop use cases and functional specifications and coordinate the capture of process models and functional testing, ensuring system is functionally appropriate, technically sound, and well integrated.
Develop and manage user acceptance criteria.
Coordinate the process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor.
Assist in the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations.
Transition product support to systems operations.
Assist in establishing end user training. *May perform other duties as assigned.