Job Description :
GC holders and Citizens only

San Diego CA

12- 24 months contract





.Net Developer with 6+ years of experience required.
· Excellent skills in C#, ASP.NET, SQL, and PowerShell scripting language.
· Excellent skills in JavaScript, Ajax, jQuery, and CSS/CSS3.
· Good knowledge about angular.js, Bootstrap, and HTML5.
· Excellent skills in Oracle and Microsoft SQL Server databases, and respective procedural languages (PL/SQL and T-SQL
· Development experience with Microsoft Visual Studio 2010 (Team Suite), Microsoft .NET Framework, Team Foundation Server (TFS), XML, SOAP, REST API, Web Services
· Good knowledge of Oracle and PL/SQL.
· Good knowledge of web architectural patterns
· Understanding and experience with Object Oriented analysis and design practices (Object modeling, use cases, activity diagrams, and UML
· Comfortable working in Unix environment and capable of Unix Shell scripting.
· Familiar with Application Development Life Cycle and be able to independently participate in each components.
· Education: Bachelor’s degree in Computer Science, or equivalent
This position provides ongoing production support for the automotive marketing platform. The position’s purpose includes, but is not limited to:
· Setup/configuration of the production system.
· Daily monitor and support for the production system
· Communication with development, product and account management teams etc. to address issues/concerns.
· Operation of data systems to export data to the third-party systems
· Development work for automation of operational tasks.
· Support system patch or version upgrade
· Assist with reporting tasks
Duties and responsibilities
· Responsible for maintenance of applications with technologies such as .NET C#/SQL Server/jQuery/HTML5.
· Supports the initial review and analysis of Help Desk Tickets, as per Problem Management procedures. Debug and trouble shoot production issues.
· Develops and implements solutions in accordance with policies and procedures.
· Facilitate the design and implementation process for new products/projects, and evaluates impacts on the operation, informing senior executive of alternatives.
· Analyze user requests and assist with design from support perspective.
· Provide in-depth and strong technical specialty and knowledge to the team.
· Develop structures, forms and outputs based on business and/or application requirements
· Coordinate and conduct tests and project implementations, for the Team, under the direction of superiors. Administer full project documentation efforts in accordance with policy and procedure
· Advise, and mentor team members in the specialized technical areas as well as fulfill administrative duties as defined by support process
· Perform root cause analysis (RCA)
· Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues.
· Recognizes and identifies potential areas where existing policies and procedures associated with support requires improvement and helps in the process improvement activity.
· Work with the Incident Monitoring and Escalation Processes and ensures that appropriate escalation of all support related issues.
· Collect data and develop metrics to report on performance against future defined Service Level Agreements and targets, and analyzes deviations from the agreed service levels and suggests actions/improvements.
· Develop Metrics to Assess & Improve Production Support services organization utilizing Continual Service Improvement methodologies. Metrics will be trended to show improvement or decline of service.
· Update/create Knowledge Base Articles and case studies as necessary. Assist in the creation and improvement of Knowledge Management
             

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