Job Description :
Infrastructure Engineer IV
Reston, VA
3 months
Need GC, US Citizen
W2 Only
GC/Citizens
Responsibilities include:
Responsible for designing, implementing and supporting customization and integrations enterprise tools, specifically for tools in Service Management space – ServiceNow, ADDM, Troux(TPI), ILMT, Flexera.
Coordination with customers for the design, build and production readiness of infrastructure solutions and the development of valid business cases
Coordination with Technical Services lines to ensure implementation of best practices for infrastructure governance, architecture, engineering, production support and service Management
Ensures consistent delivery of superior technical solutions
Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies
Continually defines ways to increase customer satisfaction and deepen client relationships
*Basic Requirements
More than 7-10 years’ professional experience as subject matter expect in one or more of following tools – ServiceNow, ADDM, Troux(TPI), ILMT, Flexera.
Hand-on experience with designing and implementing integrations across disparate tools.
Experience with scripting tools to automate routine tasks in COTS products.
Experience in championing change and effectively managing project/program implementation
Expert knowledge of technical project management, project implementation, infrastructure engineering
Advanced skill in communications and leading teams in a matrix environment
Assess new third party technologies and internal customizations
Documentation of Engineering Solutions and Designs
Preferred Skills
Experience with relational database – MSSQL, Oracle, DB2
Experience with scripting languages – javascript, perl, python, shell scripting
General understanding of key IT components – LDAP, Networking, firewall, load balancing, Federated Identity
Exposure to varied operating systems – UNIX, Linux, Windows
Infrastructure architecture experience is preferred
Master degree preferred
Articulates technical concepts using easily understandable business language