Job Description :
Responsibilities:
Support of network devices including firewalls, vpn, load balancers, switches, routers, IPAM, WiFi, LAN, WAN, and LTE integration
Participate in data network architecture design, growth discussions and initiatives
Provide after hours, on-call and escalation in a 24x7 networking environment, including system outages and incident response
Manage incident response and resolution, including working with end users
Follow documented processes for Change and Problem management
Deploy enterprise-class network solutions (routers, switches, access points, etc for the small office, campus, and data center
Plan and perform required Cisco authorized security and server patching, including IOS patching
Deploy and use monitoring tools to maintain and report on overall health of network systems and services
Develop technical documentation for all new network services that is easy to understand of all levels of the organization
Deliver network projects using approved project management methodologies
Manage vendor relationships to optimize support processes

Basic Qualifications:
Minimum of 3 years work experience with Network Data, Routing & Switching (Cisco)
Minimum of a CCNP certification
Experience with Cisco Identity Services Engine (ISE) deployment, configuration, and troubleshooting
Strong Cisco routing and switching experience (LAN, WAN, VLAN, MPLS, OSPF, EIGRP, BGP, HSRP, LTE)
Strong wireless networking experience including RF tuning and QoS to the endpoint
Firewall administration – firm understanding of how firewalls work (NAT, PAT, ACLs)
VPN administration – SSL VPN and multi-factor authentication technologies
Knowledge of VoIP and unified messaging systems: Cisco Unified Communications
Experience configuring and troubleshooting load balancers
Excellent customer service skills with a demonstrated record of exceeding customer expectations
Excellent written and verbal communication skills, in both small and large group setting


Client : NTT Data

             

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