Job Description :
The Business Analyst will be responsible for development of business requirements, and for the development and delivery of business process and IT application training materials. This individual will be knowledgeable in all aspects of business analysis and have a basic understanding of project management and the system development life cycle. This individual must have proven experience with enterprise level development programs. The Business Analyst will work closely with clinet’s IT Manager in assisting with solution documentation and project management tools to meet State IT requirements.
Analyze, define, and document requirements for data, workflow and business processes
Document the program and project deliverables as assigned
Coordinate with clients to re-engineer business processes
Design content management deliverables required to support the re-engineered business processes
Develop and deliver training materials for changed business processes and IT applications
Provide knowledge transfer to client trainers who will be responsible for long term training delivery
Provide limited support for new processes during implementation
Analyze and estimate feasibility and compatibility with other programs and projects
Provide coordination and leadership for other project team members as needed
Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
Provide quality control for program and project deliverables
Provide operational support for clients and the IT applications that support their business processes
Key Skills;
Business process analysis, requirements development, training material development and documentation
Working knowledge of Microsoft SharePoint
Strong analytical and conceptual
Positive interpersonal skills
Strong written and verbal communication skills including ability to explain business processes
Excellent organizational and presentation skills
Working knowledge of Content Management process and industry best practices
Microsoft Suite experience (e.g, Word, Excel, PowerPoint, Visio)
Proven experience analyzing program requirements made up of multiple projects
Proven experience evaluating business processes and re-engineering
Proven experience developing and delivering business process training
Proven experience writing clear and concise documentation
Working knowledge of application development life cycle
Working knowledge of Infragistics SharePlus
Working knowledge of NCDOT transportation lifecycle business processes
Familiarity with Computer Aided Design (CAD) tools