Job Description :
Position: IT - Business Systems Analyst
Location:Minneapolis,MN
Duration:Long Term
Required Skills:
Our Web Operation Analyst, Change/Service Management role has primary responsibility for day-to-day service management functionsincluding
identification, impact assessment and communication of technology changes impacting Digital capabilities (Change Management)
audit and maintenance of underlying data to support service management roles, responsibilities and routing (Configuration and Workgroup Management)
relationship management across the enterprise (Service Management)
Desired Qualifications:
ITIL v.3 Foundations Certification or 1 - 3 years equivalent Change and Configuration Management Experience
2 – 5 years Operations/ DevOps Service Management
Proficient use of ServiceNow, Microsoft Excel
Solid Negotiation and Communication Skills