Job Description :
Minimum 3+ years managing complex CRM software projects
Minimum 5 + years implementing Salesforce.com technology based applications
Knowledge and experience with both waterfall and agile project methodologies
Exceptional analytical and quantitative skills with great attention to detail
Ability to avoid conflicts (e.g., technology design, personality differences) with client while suggestions solutions that result in desired outcomes
Excellent presentations development and delivery ability (to all levels of the organization)
Excellent meeting management skills (e.g., agenda, managing expectations, facilitation, follow-up)
Exposure to a multiple industries, B2B and B2C business models.
Roles & Responsibilities
Responsible for the delivery of a Salesforce.com project or portions of a Salesforce.com project
Accountable for developing, managing (i.e., change control ) and communicating project scope for Salesforce.com related projects
Leverage understanding of Slaesforce.com functionality and design to provide recommendations and guidance to meet project goals
Ensure quality and completeness of project financials (e.g., labor, capital and operational expenditures) for estimates, budgets and actuals
Ensure clear communications of project responsibilities (e.g., expectations, assignments, reviews) necessary to ensure desired project outcomes
Facilitate issue resolutions between team members in a manner that keeps everyone productive and highly motivated.
Develop and manage project control efforts: project plan, work breakdown structure, meeting calendars (e.g., Steering committee), change control, combination plan, risk management etc.
Ensure coordination of work efforts across workgroups (e.g., US based and offshore teams)
Act as a single point of escalation across project groups
Education:
Bachelors Degree, Masters degree a plus
Software
Efficient with MS Project
Certifications
PMP Certification a plus
Certified Salesforce.com Sales Cloud or Service Cloud Consultant a plus