Job Description :
Job Title: NOC Network Engineer - #496721
Primary Skills: monitor tools, hardware configuration, maintenance tasks, STP, routing protocols.
Location: Washington, DC
Duration: 9/3017 + possible extensions.
Interviews: In-person only.
Round-one interview IN PERSON on or around Friday 5/5/2017

Years of experience: 5+ years’ experience.

Job Description
Experience working in networking or a network operations center department. Primary role involves monitoring critical infrastructure and network related components,performing an initial triage of incidents, and escalating incidents.

The NOC Network Engineer is responsible for technical support, maintenance and monitoring of highly available and complex District Government enterprise network infrastructure. Primary role involves monitoring critical infrastructure and network related components, performing an initial triage of incidents, and escalating incidents.

Analyst Role and Responsibilities:
Monitor global network infrastructure (Solarwinds, Splunk, HP Apppulse, and Sitescope)
Contribute to Root Cause Analysis for customer/internal outages and recommend resolutions
Document infrastructure procedures for internal support
Prioritize workload to ensure service and project delivery targets achieved
Review new network designs and changes to ensure that they meet Operational Acceptance Criteria and are supportable
Update design documentation for internal and customer support
Contribute to Continuous Service Improvement
Support after hour and weekend on-call duties for global trading and office support.

Key Accountabilities
Ensure network availability maintained
Ensure network issues are resolved in accordance with OCTO service level agreements
Ensure persistent problems are diagnosed and resolved
Ensure Changes do not cause business outages or issues
Ensure accuracy of network documentation

Skills Required
- Overall IT Exp. ( 5+ yrs. )
- Experience with network monitoring tools Solarwind, Netscout, Splunk, HP Appulse or Sitecope (Ideally 2 or more Required. 5 Years.
- Hardware Configuration, Operation Monitoring and Maintenance tasks. Required. 5 Years.
- Spanning Tree Protocol (STP) and Routing Protocols (EIGRP, OSPF, BGP, and eVPN/VRF Required. 5 Years.
- Monitoring and responding to hardware, software, and network problems. Required. 5 Years.
- Prior experience managing and engineering complex network infrastructure (not just supporting it Required. 5 Years.
- 11-15 yrs. troubleshooting network performance issues. Not Required.
- 11-15 yrs analyzing network traffic and providing capacity planning solutions. Not Required.
- 11-15 yrs. planning and configuring an enterprise network. Not Required.
- 11-15 yrs. monitoring and responding to hardware, software, and network problems. Not Required.
- Bachelor’s degree in IT, CCNA or related field or equivalent experience. Highly desired.
             

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