Job Description :
USC and GC
System Engineer
San Antonio, TX
12 Months
Responsible for performing high-level systems analysis, evaluation, design,
integration, documentation, and implementation of very
complex applications that require a thorough knowledge of administrative and
technical skills. Directs and participates in all phases of
system development with emphasis on planning, analysis, evaluation,
integration, testing and acceptance phases (IV&V and DT&E
Applies higher-level business or technical principles and methods to very
difficult technical problems to arrive at automated engineering
solution. Designs and prepares technical reports and related documentation,
and makes charts and graphs to record results.
The Training Business Integration Consultant will perform functional
support activities for the application in the Training environments.
Primary role to include: coordinate work effort across different teams to
support the training environments, able to research and answer questions
pertaining to the solution in Training. Also included in this will be
everyday application support tasks such as diagnosing Training system
errors, conducting the research/troubleshooting the error, collaborating
with Technical Arch team members, DBAs, Oracle support, and clients to
ensure the implemented training instances are functioning as design and that
there are no issues during training.
Work and responsibilities would include:
Respond to escalated calls from Trainers within an hour
Conduct open-ended research into application errors
Monitor and Maintain status of trouble tickets
Work closely with other teams in troubleshooting and implement fixes
timely
Document efforts and findings in Clear Quest
Coordinate issues with Oracle Support as applicable
Communicate effectively - both verbally and written
Able to work independently, yet providing feedback to lead on a daily
basis
Basic Qualifications:
1. 1+ years professional work experience
2. Bachelor''s Degree (Computer Science/Business)