Job Description :
Prefer USC and GC

Systems Engineer

San Antonio, TX

12 Months

LCAT JD

Responsible for performing high-level systems analysis, evaluation, design, integration, documentation, and implementation of very

complex applications that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of

system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E

Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering

solution. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results.

Job Role Description;

The Training Business Integration Consultant will perform functional support activities for the application in the Training environments.

Primary role to include: coordinate work effort across different teams to support the training environments, able to research and answer questions pertaining to the solution in Training. Also included in this will be everyday

application support tasks such as diagnosing Training system errors, conducting the research/troubleshooting the error, collaborating with Technical Arch team members, DBAs, Oracle support, and clients to ensure the implemented training instances are functioning as design and that there are no issues during training.


Work and responsibilities would include:
Respond to escalated calls from Trainers within an hour
Conduct open-ended research into application errors

Monitor and Maintain status of trouble tickets
Work closely with other teams in troubleshooting and implement fixes timely
Document efforts and findings in Clear Quest

Coordinate issues with Oracle Support as applicable
Communicate effectively – both verbally and written

Able to work independently, yet providing feedback to lead on a daily basis

Basic Qualifications:

1. 1+ years professional work experience

2. Bachelor’s Degree (Computer Science/Business)
             

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