Job Description :
Job Title: Laboratory / Sunquest Technician
Duration: 6+ Months with strong possibility of extension
Work Location: Los Angeles CA (Duarte, CA 91010)

Position Description/Responsibilities:
Required Skills:
Must have 5-8 years of experience in providing Technical / Solution Support to Sunquest to Sunquest 8.0, Lab experience( required)
Strong working knowledge of the core Laboratory workflows including use of applications like Sunquest in effecting such workflows.
Previous experience with Reminsol Advance ,knowledge of Data Innovations ( including interfacing)
Shire, CoPath 2013 , Citrix knowledge an asset
Crystal Report Knowledge an asset
Experience collaborating with laboratory and clinical stakeholders mandatory
Superior interpersonal skills and ability to balance multiple competing priorities in a complex environment
Experience working in a Laboratory setup in a clinical role an asset
Should be familiar with at least one leading EMR used in US Healthcare.
Experience on any popular ticketing tool like Service Now or Remedy is a plus( not required)
Available “on-call” on an as needed basis.
Resourceful and able to work in a team environment.
Maintain SOP for CAP compliance
CAP checklist compliance e.g. calculation verification, data transmission verification, etc
CLS accredited an asset

Responsibilities:
Analyze and troubleshoot application issues with respect to their functional areas and provide support as necessary.
Develop requirements and configure /test in Sunquest 8.0
Take ownership to resolve issues and work with other groups to ensure customer satisfaction.
Implement net new instruments and associated interfaces
Act as a liaison /technical link between clinical labs and software vendors
Resolve Sunquest Billing issues as needed
Provide Sunquest training to new employees
Verify and communicate the resolution to all the associated stakeholders.


Client : Confidential