Job Description :
Job Title: Technical Support Analyst
Duration: 6 Months
Location: Dallas, TX/ Latham, NY/ Remote

Required Skills: EDI/ EC/ B2B, X12, EDIFACT, TRADACOMS

Our Fortune 500 client is looking for Technical Support Analyst in Dallas, TX/ Latham, NY/ Remote.


The Technical Analyst supports Professional Services B2B translation mapping implementations. She/he must have the ability to interpret business process requirements and produce technical specifications, project documentation and coordinate development activities with global development teams. This is a customer facing role and requires excellent communications skills and the ability to manage priorities across multiple projects. The Technical Analyst will be able to perform the majority of job functions independently.

Consult with customer on- a daily basis on requirements for B2B translation mapping projects
Interpret business requirements and produce technical specifications for map development
Work cross-functionally to define and clarify implementation design and functional requirements definition
Provide consulting services to customer on mapping correlations based on EDI / Electronic Commerce best practices
Follow best practices and implementation methodologies
Review project team deliverables for technical consistency and approve prior to client review
Assist in identifying and resolving issues during unit and customer acceptance testing
Manage on-time completion of project schedules and requirements
Track status of ongoing projects and provide status report on a regular basis.
Escalate critical project issues to Project Manager
May require occasional business travel.

Qualifications
5 or more years EDI / EC / B2B experience as an EDI business analyst
Experience with X12, EDIFACT, TRADACOMS. XML a plus.
Proven analytical skills with the ability to solve complex client problems
Excellent client-facing & communication skills, able to communicate on both business and technical level
Prior managed services experience preferred
Experience with Biz mapper or AI translator preferred

BSC Solutions Inc., a Global IT Solution provider headquartered in Troy, Michigan with operations in the US, India and the Middle East. BSC Solutions has over 15 years of IT and consulting experience to give cost effective solutions to many Fortune 1000 companies.

If you are interested in this opportunity, please send your updated word format resume along with your best contact details to ash@bsc-us(dot)com, or call me at 248-387-94FourSeven.
             

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